Business Analyst

Orkney, Scotland, gb
Company: Totally Exec
Category: Business and Financial Operations Occupations
Published on 2021-08-05 06:07:26
Business Analyst
12 Months
GBP400 per day. Outside IR35.
Remote for foreseeable. When the risk of COVID infection is eliminated or much reduced, we envision that many of the team and community activities will take place at our Edinburgh or Glasgow offices, for at least part of each week
An experienced Senior Business Analyst is required to inform the design and delivery of digital services to meet the key objectives of the organisation within the Land Registration Completion team.

The role of Senior Business Analyst is based within Service Design. The Service Design department offers a range of capability to the organisation including User Experience researchers, Service Designers, Quant Analysts and Agile coaches. Service Design covers a broad remit in working to understand our customer needs and placing those at the heart of how we design and deliver our digital services, of how we organise our people and how we deliver operational processes. Our community is embedded as part of cross–functional delivery teams, operational and corporate business units, innovation centres and business change
You will be working on two projects:

Unlocking Sasines – continued process mapping and refinement of unlocking sasines process. And part of the Discovery to publish the unlocked sasines on ScotLIS.
LRC, Land Registration Completion, of which unlocking sasines is one part and the road map for the overall domain
The Senior Business Analyst will also provide structured Business Analysis capability to increase the efficiency of the dealing over whole product as part of a crossfunctional agile delivery team by:

Improving the customer experience of submission
Improve the utility of the data captured
Improving the utility of the creditor information in the title record
Simplifying the operational workflow for settling applications
Automating applications, if and where possible
Additional services

Maintaining an audit trail of decisions, assumptions and outstanding questions
Assist in the identification, evaluation and tracking of project benefits for the outcomes and objectives stated
Collaborate with colleagues from Product Management, Service Design and Registration to inform iterations of the domain roadmap
Support the Domain Principal Analyst, as required
Identify new process and customer opportunities
Support the development teams' Product and Agile leads in both their tactical and strategic work to help ensure the product delivery teams deliver solutions that work for customers and the organisation
Actively participate in the Register of Scotland Business Analysis practice sharing best practice techniques and domain progress
Supporting junior staff with their development and upskilling.
Collaborate with our business change teams to identify and help remove issues that may hinder the adoption of new processes or ways of working
Work with our communication and organisational design professionals to assist in helping to reduce the impact of change
Be confident in engaging stakeholders and working with established governance forums such as the technical design authority
Collaborate with Business Analysts from other domains, when required, on overlapping deliveries.
Support any secondary activities as requested by the Head of Service Design
Essential skills

Detailed knowledge of Scottish land registration processes
Presenting and conversing on land registration concepts with domain experts
Confident facilitating detailed collaborative workshops with customers and established cross–functional teams
Collaborative mindset seeking advice and input from a wide array of stakeholders across the customer and internal ecosystem
Working knowledge of Agile approaches in the design and delivery of digital services
Ability to support decisions making process through the effective synthesis of information from a wide array of sources
Experience synthesising complex information into clear and compelling visual stories
Experience mapping stakeholders, impact, processes, and land registration value streams
Excellent collaboration, communication and teamwork skills
Desirable Skills

A working knowledge of Business Canvas Modelling, Value Proposition Design or Wardley map techniques
Experience with prioritisation techniques such as cost of delay or similar
Familiarity or working knowledge of digital standards in government
An understanding of systems architectures in transition
Familiarity with creation of conceptual wireframes
Development of Personas, customer journeys and service blueprints
Use of Google's suite of web analytics software
Writing of user stories and formal acceptance criteria
Background in lean UX, six–sigma, system thinking approaches or similar
Formal qualification with IIBA or similar body

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