Data Center Technical Delivery Manager

London, England, gb
Company: THG
Category: Computer and Mathematical Occupations
Published on 2021-08-01 18:04:12

THG is an international technology company and leading online retailer, home to premium brands such as lookfantastic, Myprotein, and ESPA; all of which are powered by our industry-leading and award-winning technology platform, THG Ingenuity.

Tech at THG

Technology is the driving force behind THG, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology, from our software platforms, to our hosting services, to our M.L capability and beyond, is world class. This enables us to keep powering THG and our partners on a global scale.

What will I be doing?

As the Delivery Manager, you will be responsible for managing a team of Implementation Engineers who deliver our datacentre deployments across EMEA. You will project manage server/network installations, migrations and decommissions in our hosting datacentres and THG offices and ensure delivery to professional standards. You will be involved in:

  • Liaising with providers and operators to manage our local & remote datacentre infrastructure estates. This will include provisioning new datacentres, cabinets, power, cross connects etc.
  • Managing relationships with our hardware vendors and liaising with them in ensuring hardware delivery expectations are met
  • Managing the overall process of Implementation and Delivery of IT equipment (servers, switches etc) ensuring we are learning lessons and improving processes.
  • Excellent communication skills and experience working across multiple teams is required.

    This is a full-time salary position and some night and weekend work will be required of you. Occasional travel (up to 25% of the time) may be required.


    What skills and experience would I need?

  • Experience working in a datacentre environment and with vendors (e.g. Smart Hands)
  • Understanding of rack & stack of IT equipment in a professional and tidy manner.
  • Strong and clear written and verbal communication skills
  • You must be a team player and willing to collaborate with multiple teams in delivering the project/team objectives.
  • Must be goal oriented, driven, proactive and able to multitask. We work in a very fast-paced environment and do this as part of a global operation.
  • Must have a keen attention to detail and an aptitude for documentation
  • Must be able to plan your time, delegate and manage priorities of various concurrently running projects.
  • Project management
  • Process improvement
  • Team management
  • Must be able to ensure the team works in unison towards common objectives
  • Problem solving skills and have a ‘thinking outside the box’ approach to complex challenges
  • Benefits

    What's in it for me?

  • Competitive salary
  • Build solutions using the latest technology
  • Work alongside genuine industry experts
  • Opportunity for travel
  • Continuous development through THG Academy, our in-house L&D team
  • Staff discounts on THG brands
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