Here at West Suffolk Council we have a fantastic opportunity for a Head of Benefits and Council Tax Billing to join our team based in Thetford . You will join us on a full time, permanent basis, working 37 hours per week, and in return you will receivea competitive salary of £54,613 - £61,616 per annum.
Are you a visionary leader, able to give clear direction to a team, with confidence and conviction, who thrives on change and improvement and able to work across boundaries and find solutions?
About the role:
As our Head of Benefits and Council Tax Billing you will work closely with the Senior Management Team and the Head of the Anglia Revenues Partnership (ARP) in the administration of Revenues and Benefits services for five councils: Breckland Council, East Suffolk Council, East Cambridgeshire District Council, Fenland District Council and West Suffolk Council. You may also be required to work across all four offices including March, Lowestoft and Melton and attend council meetings at any of the five councils’ premises. We are currently implementing agile working and it is anticipated the large part of your time will be working remotely.
You will be instrumental in driving forward key priorities for Housing benefit, Council Tax billing including Council Tax support schemes and system administration on behalf of the partners and providing sound advice regarding the effective management of resources to facilitate outputs. You will have proven experience of managing change and transforming services, focused on developing and improving service delivery, customer journey and programme management and be responsible for providing effective leadership and operational management to the team, ensuring that staff adopt the values and expected behaviours of ARP and deliver a high-performance culture.
What we are looking for in our ideal Head of Benefits and Council Tax Billing:
- A strong and effective communicator
- Strong leadership skills
- You will have an appropriate qualification such as IRRV and management qualification
- Well established management experience is essential
- A project management qualification would be an advantage
What can we offer our Head of Benefits and Council Tax Billing?
In return, we can offer you a fascinating, challenging, dynamic, supported and always interesting workplace here in West Suffolk. In addition, our benefits package includes a generous pension scheme, good annual leave and leave purchase scheme, flexible working arrangements, learning and development opportunities, wellbeing initiatives and discounts on supermarkets and high street shops, cashback on holidays, cycle to work scheme and money off household bills and much more.
Closing date: Sunday11th July 2021
Interview date: Wednesday 21st July 2021
If this is a challenge that you are interested in, we would like to hear from you!