Network Administrator

null, England, gb
Company: Talent Finder
Category: Computer and Mathematical Occupations
Published on 2021-06-20 18:05:47

Network Administrator

An exciting opportunity has become available for a full-time Network Administrator to join our friendly team. The successful candidate will earn up to £26,000 per annum, dependant on experience.

This position is based at a secondary school in Salisbury. The role involves providing 1st and 2nd line support within the school and managing escalation to central teams as needed. You will work closely with other teams within Oakford, with the aim of providing strong technical solutions to problems quickly.

You must be a positive, friendly, and sociable team player with a passion for IT and a “can do” attitude. You will need to be good at managing your own time and priorities as well as astute in setting customer expectations. You will not be expected to resolve all problems or make all changes but are expected to manage the change process and keep all parties informed.

Candidates should understand the importance of exceptional customer service to accompany technical skill. We’re seeking intelligent, diligent, and friendly colleagues who can combine existing knowledge with newly acquired skills to become an asset to our highly valued team and customers.

Role Requirements

  • The candidate must be able to drive
  • Enhanced DBS check (conducted by the company and must remain clean)
  • Experience of working in an MSP environment (or similar)
  • Active Directory and Microsoft 365 administration/support
  • Troubleshooting and supporting modern desktop environments (Windows 10/macOS)
  • Understanding of computer and server components, networks and infrastructure
  • Polite, confident and effective communicator
  • Sincere passion for exceptional customer service
  • Excellent time management and priority determination skills
  • Maintaining a high standard of work and professionalism
  • Team player – Going The Extra Mile (GTEM), providing feedback and supporting colleagues
  • Role Responsibilities

  • Provide on-site technical support
  • Provide telephone and email based technical support
  • Manage issues flagged by our monitoring software
  • Perform various system administration tasks on-site e.g. installation of new hardware
  • Help to maintain a mutually beneficial and positive working relationship with our customers
  • Commercial awareness of the benefits of common business technologies is expected
  • Logical approach to problem solving
  • Able to identify when a problem may require escalation
  • Maintain high standards of work and professionalism
  • Ability to work unsupervised and diligently
  • Company + Benefits

    Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation.

    We’re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business.

    We’re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent.

    The successful candidate will receive the following benefits:

  • 24 days paid holiday + Bank Holidays
  • Onsite fitness suite
  • Childcare, eye care and cycle to work scheme
  • Perk scheme
  • Training and certification pathways to enhance your technical skills
  • Employment anniversary awards
  • Company funded social events
  • Company contributory pension scheme
  • Keywords: Network Administrator, Microsoft 365, Administration, Support, Technical Support, Windows 10, MacOS, Hardware, Installation

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