Stoke-on-Trent, STAFFORDSHIRE, ST10 4DB
Who We Are
Alton Towers Resort is a front-runner in providing high quality family entertainment. Not only does the Resort have the UK’s largest theme park, but there are four premium hotels and a wealth of family activities. Whether it is performing within unique character experiences in CBeebies Land, engaging with the guests in live street theatre, presenting game shows at the hotels or performing at unique events, we are seeking experienced professionals to join our Entertainments Team!
About the RoleWe are currently recruiting for Show Captain to join us at the Alton Towers Resort for 2021, the UK's only attraction that specialises in making Britain happy!In this role you'll be part of our Entertainments Team within our fantastical resort. We're looking for a Show Captain to act as part of our performance cast on a day to day basis and remain on the operational rota, whilst providing the training/assessing of performance employees on live attractions, shows, characters and events. You'll ensure our high performance standards are met on a show by show basis, reporting any issues to the relevant manager. We are looking for the following skills and experience: · Do you understand the importance of delivering exceptional customer service?· Do you like working in a fast paced environment?· Are you comfortable interacting with thousands of guests every day?· Are you an experienced performer?· Can you undertake a number of diverse roles?· Do you have the people skills and the ability to take charge when needed and be the liaison between the cast and line manager?· You'll be happy to undertake training/assessing of other employees, so you'll have good communication skills, which you will tailor to any situation or level of employee.· You'll have a calm and collected manner, as things can change very quickly here!This role is to support and manage the smooth operation of our attractions and live shows at the resort so an experience in being a leader within the performing industry is desirable. The role is fulltime, permanent and will include working regular weekends & evenings.
The Perks of the job
We’re growing fast and alongsidea fun and friendly environment, we offer a fabulous package and amazingprospects. Benefits include Pension, Life Assurance, discretionary companybonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you andyour friends and family free admission to all of our attractions worldwide, aswell as 25% discount in our retail shops and restaurants and 40% discount onLEGO.EveryoneMatters at Merlin.
At Merlin we welcomethe world to our magical attractions and resorts every day and we want toreflect that same multicultural mix inside our business too. We strive tocreate an inclusive and diverse workplace where people can be themselves, havethe same opportunities and thrive together. Because at Merlin, everyonematters!
Together, we work tocreate a workplace where everyone feels valued, no matter their age, race,gender, disability or sexual orientation. Although we understand that we'llalways be learning and growing, we aim to be the most inclusive and flexibleemployer in our industry.