At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?
Our operation in Darwen, Lancashire have an excellent opportunity for a highly organised and focused Transport Clerk. Within this role, you will contribute to the smooth and efficient transport operation and resolution of customer service queries.
WHAT ARE YOU GOING TO DO?
You will be the front line contact for all HGV/LGV Drivers, de-briefing either face to face or over the phone, reporting any issues or defects that may come in and speaking with any internal or external customers that it may effect. You will provide and maintain efficient and effective administrative support for the transport and customer service department, along with ensuring we are providing outstanding customer service for all inbound and outbound calls and making sure we resolve these quickly and efficiently. You will also ensure all activities are undertaken in accordance with current legislation, polices, procedures and best practices.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have excellent administrative and organisational skills, proven experience working in a transport/logistics environment with busy customer service, always providing outstanding customer service, strong communication and IT Literate.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.