Setting and maintaining high Quality and Safety standards in the outbound area
Supervising and coaching the team to ensure all agreed processes in the department are followed correctly
Arranging department resources and plan on daily basis to ensure all planned activities are complete:
All shipments are dispatched as planned
All orders in Home Sales are picked/packed every day
Put away, picking and other warehouse functions are covered with minimum or no downtime
Export packing plan is followed and achieved with 90% accuracy
Other agreed tasks
Arranging department resources on daily basis to minimize downtime and non-value added activities
Supporting customer services and arranging ad-hoc orders to be packed as and when required
Running Tier I meetings
Recording and sharing agreed department metrics
Continuously improving first time accuracy and reviewing processes and standards to avoid repeated errors and / or snags
Assisting area manager in keeping training records up to date and running training sessions as required
Running and helping to arrange improvement projects in the department
Cooperating in timely and efficient manner with other departments and be first point of contact for any questions related to outbound logistics
Participating in other agreed meetings, activities and tasks
Ensure that all work is carried out in a safe and efficient manner in accordance with legislation and company procedures
Drive and maintain departmental 5S levels to required standards
Identify and implement new processes as required.
Meeting site targets for stock accuracy with raw materials and packaging.
Ensure that safety audits and actions are completed in all areas and any identified and actions are carried out to company standards and within required timelines.
Ensure that the reporting of any incidents, accidents or near misses is carried out in a timely manner which meets the company requirements. Also, where appropriate, root cause analysis carried out to establish the appropriate corrective actions.
Development and implementation of appropriate training plans to ensure competence of all staff. To support flexibility of resource within the site.
Ensure quality is given a high level of focus throughout all of the departments and emphasis given to driving quality improvements.
Daily management of the Outbound Logistics Team
Ensure communications and transfers between the Value Streams are appropriate and support the business requirements.
Use visual management as a means of monitoring the value stream and communicating progress to all personnel within the Value Stream. Encourage input to the success of the business at all levels.
Embrace and participate in Practical Process Improvements (PPI) initiatives to identify reduction of waste in current processes and cost savings to the business.
Lead daily departmental production meeting at start of shift if required.
Demonstrable track record of leading and motivating a team
How will you get here?
Flexibility as this role is on a shift pattern rotating between earlies and lates.
Ability to communicate with clarity and brevity and expresses confidence.
Desire to improve and sustain improvements.
Fork lift license
Willingness to develop and progress self and team
Route cause analysis experience including solutions
IoSCM or other formal qualification in warehousing/inventory/supply chain
Experience/Skills and Abilities
Self-motivated with the ability to achieve and encourage others to achieve.
Driven to complete all allocated projects and tasks within set timelines.
Able to communicate clearly at all levels on both written and verbal basis. This may include external suppliers and customers.
Demonstrate a positive attitude and demeanor and act a role model leader at all times.
Work effectively with others within own team and colleagues from other areas of the business.
Ability to ask the necessary questions and compile answers and information in order to solve problems.
You are required to have a professional approach when dealing with staff, customers and key stakeholders.
Confident use of computers in daily work. (Intermediate level at a minimum)