Working as part of a team and reporting to the Sales Manager, this role is accountable for establishing and developing a customer account base in the reseller market. Proactively managing the sales of Exertis products into the account base to exceed monthly profit targets and achieve Key Performance Indicators in line with the expectations set out by Exertis.
Managing own performance against key performance indicators; including but not limited to Gross Profit, call activity, margin and traded accounts with the support of the Sales Manager
Building relationships with the key stakeholders in the account base – maintaining regular contact to Introduce new manufacturers, products and technologies to Exertis customers to achieve sales growth
Developing and demonstrating industry leading product knowledge and proactively keeping abreast of new trends / products in the market by attending product and vendor training, researching and self-study
Engaging the Sales Manager, vendors and / or the commercial team to identify and report large sales opportunities that may require additional support to secure business
Identifying accounts with significant profit or product opportunity warranting additional support or focus and arranging visits for the BDM and / or Sales manager
Working with the Sales Manager to review the factors affecting target achievement such as non-traders, stock availability and competition to revise the approach and take appropriate action where necessary
Demonstrating high levels of motivation to drive towards targets on a daily, weekly and monthly basis ensuring consistently high levels of team morale
Building internal relationships to encourage synergy with other departments such as Commercial, Customer Care, Credit Control, Risk and Warehouse
Working towards performance objectives agreed with the Sales Manager and taking appropriate action on any feedback on performance
Taking accountability for opportunities and training to develop skills, knowledge and behaviour according to the personal development plan (PDP) agreed with the Sales Manager
Demonstrating strong awareness of and commitment to Ethics and Compliance and the Group Business Conduct Guidelines.
Skills and Experience
Maintaining a high performing work ethic in line with company values and management expectations
Resolving internal and external issues promptly and professionally - escalating to the Sales manager where necessary
Using the internal systems to track performance
Developing the skills to deliver ad hoc presentations where required such as covering for the Sales Manager or at customer meetings
Attending side by side coaching sessions with the Sales manager. Agreeing and completing SMART objectives to increase productivity and improve performance
Attending team meetings to learn about incentives and promotions and to communicate important product messages to entire account base
Gathering and recording accurate, timely and relevant data in order for it to be used to develop stronger relationships and maximise profit opportunity
Maintaining electronic price feeds to customers through the internal system to ensure that all prices are up to date and accurate and that the correct margin parameters are in place
Driving the web proposition of Exertis by educating customers about the web offering and back office systems by signing new customers up to trade through the Exertis website or EDI.
Punctual at all time, including getting to work in the morning and after lunch. We will be ready to go at 9am, not turning on at 9am. Breaks and making drinks at appropriate times. PERCEPTION.
Logged in to the phone system everyday unless on holiday or in a meeting.