Change Initiatives Assistant Manager:0000EWHY


Role Title: Change Initiatives AssistantManager

Business: Global Banking Markets New or Existing Role- New Grade: GCB5 Role Purpose
  • HSBC’s network management function (N2MI) is a global shared service for Global Banking & Markets (SSV, GM and GLCM), RBWM, CMB and the Global Private Bank. The N2MI team is comprised of the core Network Management function (Cash & Securities), Market Intelligence and Risk and Control. Global coverage is provided with staff located in New York, London, Malaysia and Hong Kong.
  • Within N2MI there is an on-going change programme to expand the offering and continue the roll out of the operating model. In addition, there are on-going initiatives that arise from the wider economic and regulatory environment as well as internal group initiatives leading to the continued evolution of N2MI and its role with the HSBC Group.
  • The change agenda of N2MI requires strategic planning of new initiatives and global management of change to existing processes, procedures and systems. The role requires an understanding of the business landscape and incumbent systems to engage with internal business partners to understand their strategic focus and priorities.
  • Key Accountabilities Impact on the Business:
  • This role entails managing the change required to the AAT (Agent Assessment Tool) and business analysis for BCS ARC (N2MI bespoke system) and MIP (Market Information Product). The work will be in line with current HSBC standards
  • Key responsibilities will include:
  • Lead workshops as required to elicit change requirements.
  • Obtain sign off from N2MI management team.
  • Work with Thomas Murray (Supplier of AAT) toco-ordinate requirements, development, testing and releases
  • Conduct testing and co-ordinate UAT

  • Qualifications

    Knowledge &Experience / Qualifications

  • Understanding and experience in business process mapping
  • The role requires knowledge of agent banks and market infrastructures and their associated landscape (e.g. regulatory environment and challenges).
  • Excellent verbal and written communication skills and able to present to and work effectively with senior levels of management.
  • Good knowledge and experience of risk management in financial institutions.
  • Strong analytical and task management skills.
  • Knowledge of process mapping tools (ideally Casewise).
  • We are a diverse workforce and it is part of our organizational culture, it reflects our belief that diversity of thought, background and perspective make HSBC a stronger organization. We strive to implement a culture that is inclusive, diverse, positive and performance-oriented. Having a diverse workforce allows us to benefit from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply.
  • As a business operatingin markets all around the world, we believe diversity brings benefits for ourcustomers, our business and our people. This is why HSBC is committed to beingan inclusive employer and encourages applications from all suitably qualifiedapplicants irrespective of background, circumstances, age, disability, genderidentity, ethnicity, religion or belief and sexual orientation.

    We want everyone to beable to fulfil their potential which is why we provide a range of flexibleworking arrangements and family friendly policies.

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