Field Service Engineer – Birmingham

Hoover Candy, part of Haier Europe, has undergone a major transformation in recent years, which has seen sales revenues increase to record levels. We have an exciting future vision and are currently recruiting for a Field Service Engineer (domestic appliances and white goods) to help us achieve this. This role is covering Birmingham and surrounding areas . This flexible role requires a self-motivated and well organised engineer who has experience in delivering exceptional customer service. We welcome applications from experienced engineers that can demonstrate effectively diagnosing and repairing mechanical and electrical faults and has good understanding of electric and electronic theory and the ability to use these in practice.

On joining Hoover Candy all Field Service Engineers will complete formal training to empower you to be the best. During Covid -19 we are ensuring a safe and blended learning approach. You will receive both online and face to face training at our residential training academy.


Upon completion of training, engineers are based from home and attend calls each day in customers’ homes. Engineers are required to have a suitable driveway/ garage/ parking space to keep their van. 

Benefits:

Realistic OTE c £30,000-£45,000 per annum

Company profit related bonus (Potential 3% of annual salary paid quarterly)

Flexible working patterns

Tool kit and equipment for you to carry out repairs to a high standard, this includes fully stocked van, smart phone, uniform and tough pad.

25 days’ holiday + bank holidays

Extensive training

Ability to plan your diary

Brilliant staff discounts on products

Access to Reward Gateway which offers a wide range of retailer discounts

Required skills, knowledge & experience:

Demonstrable experience of effectively diagnosing and repairing mechanical and electrical faults

Good understanding of Electric and Electronic principles and ability to use in practice

Valid driving licence

Previous experience as a White Goods/Domestic Appliance Engineer is advantageous, but not essential

Good level of computer literacy; able to fully utilise a computer/ Toughbook

Friendly customer focused attitude and the ability to communicate at all levels

Desire to learn and achieve more skills

Offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

We welcome applications from talented white goods engineers, brown goods engineers, field service engineers, electrical engineers and service engineers who live Birmingham.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

Hoover Candy reserves the right to close the role prior to the advertised closing date should a suitable applicant be found.

INDENG