rare opportunity for a Showroom Host to join our CarzGlasgow Team on part time basis. As the showroom host you will meet and greetour customers and aim to make long lasting relationships with our customers.Our showroom hosts are vital to the success of the dealership and the firstmost important part of the customer journey…. making the right first impressioncounts!!
What you will do
Ensure all guests receive a professional and positive arrival
Deal with telephone enquiries, answering the phone within 3 rings
Provide support to Service colleagues during busy periods
Log information on calls received on internal systems where call back is required
Ensure all call backs are actioned within 30 minutes
Maintain and develop Showroom Host knowledge by attending and completing all company and Manufacturer training
Make effective use of time, prioritising where necessary and always seeking to improve solutions to problems and add value
Assisting our dealership in exceeding CSI standards, by ensuring we consistently deliver an excellent customer service
To beconsidered for the Showroom Host role candidates must be able demonstrateexceptional customer service and a professional and approachable manner.
Key benefits- The Peter Vardy difference
Industry leading compensation package- you are in control of your own earnings