The role:

To develop client / family or children and young people (as appropriate) led support using person-centred approaches.

To undertake assessments and to produce and review support and safety plans for individuals to ensure a high quality standard of support that promotes independent living.

To ensure a high standard of service delivery is achieved by championing Home’s values, policies and procedures including safeguarding clients / families or children and young people (as appropriate) and other people at risk of abuse.

Key Responsibilities:

  • Coordination and development of Level 1 and Level 2 Support Workers.
  • Coordination and support of Volunteers, Mentors and hosts, including befriending and peer support volunteers.
  • Provide induction support and guidance to new colleagues and volunteers.
  • No direct responsibility for a budget.
  • Ensure application of any agreed screening processes, and make eligibility, referral, allocation and assessment decisions based on risk and client / family or children and young person (as appropriate) need
  • Deputise for Client Services Manager / Senior Client Services Manager
  • Provide direct support to higher risk clients requiring more intensive support in specialist services
  • Applicant Requirements:

  • Qualifications: N/A.
  • Experience: 2+ years working within a similar role.
  • Compliance: Current DBS check.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 37.5 hours p/w.
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